FAQ

 Students attend sessions on an appointment basis for both group and private sessions. Failure to attend an instructional session without a 48-hour notice will count as a missed session. A missed session cannot be rescheduled. If your child was sick please send us a doctors note at your child’s next tutoring session to reschedule. Please only send your child on their scheduled days and time to maintain our 4 to 1 student to instructor ratio. Any last minute call-ins will be scheduled based on slots available and are not guaranteed.

01 /
What is the cancellation policy?

Sessions must be rescheduled within a 30 day time period. Requests for refund or tuition credit cannot be made for missed sessions under any circumstances.

02 /
How long do you have to reschedule a cancelled session?
05 /

A $50 nonrefundable registration fee is collected upon enrollment. Should a previously enrolled student want to resume our program, the re-enrollment fee will be waived only if the student has returned within 60 days of the last date the child was in attendance at the center.

Is there a registration fee?

We can allot the same instructor based on availabilities and our schedule.

04 /
Can I work with the same instructor again?
03 /
How long is one session?
What's the minimum time to work with a tutor?
06 /

Each session is 2 hours and a minimum of 8 sessions are required per month to see a significant improvement in your child's academic progress.

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